Our goal at OpaVote is to provide you with the highest quality election services at affordable prices (many elections are free or only $10). To achieve our goals, OpaVote is completely self-service. Just about everything you need to know to run an election is available in our online documentation or can be determined by running a free election. Most of our customers run elections without ever contacting us.
If you do need assistance, we have limited free support as described below. If you need us to do something that goes beyond free support, then we need to ask you to pay for paid support.
To obtain free support from us, you must do all of the following:
Seriously, you need to do all of the above. If you do, then we will happily answer you question. We frequently respond in less than an hour and otherwise in less than 24 hours. If you haven't done all of the above, then you may not hear back from us.
What is covered with free support:
What is not covered with free support:
For anything like this, see below for paid support.
Paid support available for $50 for up to 30 minutes of assistance. Paid support is over email and we are not able to schedule phone calls. With paid support, we can:
Send an email to firstname.lastname@example.org to request paid support.
If you are a voter and have a question about an election, you must contact the manager of the election. We are not able to respond to questions from voters.